An item I purchased did not work

I Just bought a the “The Sims 4: Toddler Stuff DLC Origin CD Key” And when I input the code it said “This code has already been redeemed.” then when i checked the game it was not there how would i get a refund or another code

1 Like

This is something you should contact official support for. Contact “Alec | Salad#4521” on Discord or go to “Submit a request – Salad Support”.

:bangbang: For any people looking for help that see this. Don’t DM Salad Staff on Discord for help with rewards that aren’t working- especially not Alec, as he’s the community manager. Best to create a ticket right away using the email address associated to your Salad account.