Cant open visa card

I took visa card like 2 weeks ago, and from then i cant take it. I message salad support but i didnt get any help from them. I am about to get another visa card for more money soon and i wanna fix this issue before i get it.
Any help is welcome. Thanks!

I am having no problems with accessing, so the problem must be with your internet connection.
Here are a few things you can do to fix common internet problems:

If none of these methods work for you then try wait a day or two for the problem to resolve itself.